Hotel Technology & Specialist Solutions
Hotel technology should solve real business problems, not create new ones.
Direct Revenue Consulting helps hotels define what they genuinely need, compare available solutions and connect with vetted technology providers and specialist partners.
The focus remains on the commercial logic of the hotel: sales, revenue, distribution, efficiency and long-term sustainable operations.
Where a specific area falls outside the core scope of Direct Revenue Consulting, the project can be delivered in collaboration with selected specialists.
PMS & Channel Manager
The right system should fit the hotel, not the other way around.
Selecting a PMS or channel manager affects almost every part of hotel operations. Before deciding, it is necessary to understand the size and structure of the property, sales channels, operational processes, integrations, reporting needs and plans for future development. Direct Revenue Consulting can help define requirements, compare relevant solutions, coordinate demo presentations and assess the commercial fit of each system.
- analysis of hotel needs
- defining PMS and Channel Manager requirements
- comparison of relevant solutions
- coordination of demo presentations
- checking OTA, RMS, CRM and other integrations
- commercial fit and selection support
Implementation and technical configuration of the system is carried out by the selected technology partner, unless agreed otherwise.
Revenue Management & BI Tools
More data is only valuable if it leads to better decisions.
Revenue management technology can significantly improve forecasting, pricing, market intelligence and reporting, but only if it matches the way a specific hotel operates. We help hotels understand which functionalities they genuinely need and evaluate solutions for revenue management, rate shopping, business intelligence and automated reporting.
- Revenue Management Systems
- forecasting and pricing tools
- rate shopping and market intelligence
- business intelligence
- pickup and performance reporting
- automated reports
- AI and data-driven revenue tools
CRM & Guest Journey
The value of a guest does not end with the booking.
CRM, communication automation, personalisation and upselling can help a hotel increase revenue per guest while improving the experience before, during and after the stay. We help hotels evaluate solutions that fit within their existing sales and technology ecosystem.
- hotel CRM
- guest communication
- automation
- personalisation
- upselling and ancillary revenue
- loyalty
- AI-supported guest journey solutions
Virtual Tours & Digital Sales
Digital presentation should help the guest decide more easily.
Virtual tours and other digital sales solutions can help hotels, villas, resorts and event spaces present their product more effectively before booking. They are particularly useful when the physical layout, view, space or experience is an important part of the guest’s or business partner’s decision.
- virtual tours
- presentation of rooms and suites
- villas and resorts
- event and MICE spaces
- digital B2B sales materials
- tools to improve online product presentation
Sustainability & ESG
Specialist areas require specialist knowledge.
For sustainability, ESG, safety and other specialist hotel standards, Direct Revenue Consulting collaborates with selected experts from the relevant fields. Our role may include connecting the hotel with the appropriate specialist, defining the business need and coordinating the project where there is a link to the commercial development of the hotel.
Technical audits, regulatory assessments and other specialist services are carried out by appropriately qualified professionals, while Direct Revenue Consulting may support the definition of project requirements and coordination where relevant.
Selected Specialist Partners
A hotel does not need another vendor. It needs the right solution for the right problem.
Direct Revenue Consulting is developing a network of vetted hospitality experts and technology partners whose services can complement our core commercial, revenue, sales and distribution scope. Partners are not recommended simply because they offer a particular product. The goal is to understand the hotel’s needs and find a solution that fits the property, its processes and its business objectives.
Not Sure Which Solution Your Hotel Actually Needs?
Let’s start from the problem you want to solve, not from the product someone wants to sell you.